英文的道歉信

英文的道歉信

在日常生活中，我们都可能会用到道歉信，道歉信在写作上具有一定的格式要求。你知道道歉信怎样才能写的好吗？以下是小编为大家整理的英文的道歉信，欢迎大家借鉴与参考，希望对大家有所帮助。

Dear Ms。 Iwasaki，

Thank you for your positive comments regarding your experience while staying with the Westin Shanghai。

At the outset， please accept our most sincere apologies for the inconvenience caused。 Kindly rest assures that your concern has been well taken and communicated to all concerned for immediate improvement。 Ms。 Iwasaki， as we’ve conducted a thorough investigation about all pinpointed issues you bought out。 Please allow us to explain the outcome for your reference。

Upon your arrival， ……此处隐藏3574个字……for your reference.

Upon your arrival, our agent failed to locate your reservation. We sincerely apology as our associate obviously mistakenly implemented the standard checking in procedure. The reservation for you and Ms. Hinako Muto but actually 29th-30th August. Mr. Ford, our General Manager is a availability. I have subsequently taken appropriate steps to ensure that none of our other eligible Golden Circle guests are similarly inconvenienced in future.

I have also noted your comments concerning our housekeeping Staff and their lack of English and basic courtesy and I assure you that plimentary accommodation ing you back to China world Hotel in the near future.

Regards

Alfred Zhuang

Front Office Manager